Terms of service
Terms of Service
Last Updated: April 23, 2026
These Terms of Service (hereinafter referred to as “Terms”) govern your access to and use of the Three Peppercorns official website, all services, and the purchase of Lucky Scoops Mystery Box and related stationery products.
By browsing our website, registering an account, placing an order, completing checkout, or receiving our products, you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms, our Return & Refund Policy, and Shipping Policy. All policies are regarded as legally binding agreements between you and Three Peppercorns.
Official Contact Email: threepeppercorns@gmail.com
If you do not agree with any part of these Terms, please stop using this website and do not place any order.
1. Age & Eligibility
You must be at least 18 years old or reach the age of majority in your local jurisdiction to purchase Lucky Scoops Mystery Box.You warrant that all information you provide during checkout, including name, shipping address, contact information and payment details, is true, accurate and complete.
We reserve the right to refuse service, suspend website access, cancel orders and restrict future purchases for fraudulent behavior, false information, policy violation or abusive conduct.
2. Product Description & Order Rules
Lucky Scoops Mystery Box is a sealed random mystery stationery box. All inside items are randomly allocated.You fully acknowledge and accept that:
· The specific style, color, pattern and stationery contents of Lucky Scoops Mystery Box cannot be selected, customized or pre-viewed;
· Duplicate items received are normal characteristics of mystery box products and shall not be regarded as defective goods;
· Slight color difference, minor cosmetic imperfections and pattern variations do not affect product functionality and are not eligible for return or refund.
We reserve the right without prior notice to adjust product pricing, update product information, modify packaging, adjust inventory, or discontinue any version of Lucky Scoops Mystery Box. We may correct any typographical or pricing errors on the website at any time.
All orders are subject to our final acceptance. We may cancel any order due to out-of-stock, system error, suspicious transaction risk, logistics restrictions or local import prohibition.
3. Payment Terms
All prices shown on the website for Lucky Scoops Mystery Box do not include international customs duties, import tax, VAT or any local clearance fees. All cross-border import related fees are the sole responsibility of the buyer.
You authorize us to charge your chosen payment method for product amount and shipping fee. Any bank handling fee, currency conversion fee charged by your own bank is borne by you. We shall not be responsible for third-party payment gateway fees or processing delays.
4. Shipping & Customs Liability
All Lucky Scoops Mystery Box orders are shipped from Mainland China to worldwide destinations in accordance with our Shipping Policy. All delivery times are estimated only and not guaranteed.
We shall not be liable for:
· Customs inspection, detention, seizure or disposal of Lucky Scoops Mystery Box;
· Any import tax, duty, penalty or clearance cost;
· Delivery delays caused by weather, logistics suspension, border control, epidemic control or force majeure events;
· Undeliverable or returned parcels caused by incorrect address, unreachable contact or buyer refusal to accept the package.
No refund will be granted for orders detained, abandoned or returned due to the buyer’s local import regulations.
5. Return & Refund Rules
Lucky Scoops Mystery Box is a sealed random mystery product. Once opened, all sales are final.Returns, refunds or exchanges due to personal dislike, unsatisfactory style, duplicate items or change of mind are strictly not accepted.
Only eligible cases specified in our Return & Refund Policy will be considered. All claims must contact our official email threepeppercorns@gmail.com within the specified time and provide clear photo and video proof. Any return sent without official authorization will be rejected directly with no refund.
6. Intellectual Property
All website content, including text, images, logo, brand name Three Peppercorns, product design and Lucky Scoops Mystery Box packaging and design, are protected by copyright, trademark and intellectual property law.
You may not copy, reproduce, distribute, resell or modify any of our content and Lucky Scoops Mystery Box design for commercial use without our written consent. We will take legal action against any intellectual property infringement.
7. Website Usage Restrictions
You agree not to:
· Use this website for illegal, fraudulent or malicious activities;
· Attack, interfere or disrupt website server and normal operation;
· Submit fake orders, false dispute claims or malicious complaints;
· Post offensive, insulting, infringing or illegal comments and reviews.
We have the right to permanently block your access and cancel related orders if you violate the above provisions.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Three Peppercorns shall not be liable for any indirect loss, incidental damage, emotional disappointment or consequential loss arising from your purchase of Lucky Scoops Mystery Box or use of the website.
Our total maximum liability for any order dispute shall not exceed the actual amount you paid for that order. No additional compensation shall be provided.
9. Policy Revision
We reserve the right to revise or update these Terms at any time without prior notice. The updated version will be posted on the website with a new updated date. Your continued use of the website after revision means you accept the new Terms automatically.
10. Governing Law & Contact
These Terms shall be governed by the laws of Mainland China. Any dispute shall first be resolved via friendly negotiation through our official email: threepeppercorns@gmail.com
By browsing the website and purchasing Lucky Scoops Mystery Box, you confirm that you have read, understood and agreed to all terms above.